Comments on: Sales or service focused?

By: Maurice Howell

Maurice Howell — Sun, 08 Feb 2009 03:36:06 +0000

This is truth and honestly I think that if store or franchise owners around the world could shift their selling perspectives and tactics from high pressure to laid back, rather service-minded approaches they could maximize their profits. I will keep this in mind while recruiting because if I apply pressure or if students feel sold they do not trust me enough to come a 1000 miles to work with our group.

By: Naomi

Naomi — Tue, 16 Dec 2008 04:41:20 +0000

Thanks for providing several examples of each! It really does take a heart check for all of us to realize that we are not always as service minded as we think we are! Thanks for sharing some quick and easy mental changes to keep other’s needs at the forefront of our minds.

By: Lee McCroskey

Lee McCroskey — Mon, 15 Dec 2008 22:11:51 +0000

Nici! Thanks for the comments. We’ll have other people post stuff that should be helpful to everyone. Keep reading!

By: Nici Grigg

Nici Grigg — Sat, 13 Dec 2008 09:21:29 +0000

This is something I’ve really been trying to improve on, and you laid out a very well written, concise action plan on how to do that. Thanks!

By: Henry Bedford

Henry Bedford — Mon, 08 Dec 2008 02:36:40 +0000

Aaron, this is brilliantly said. Your lesson isn’t just about advanced selling. It’s about advanced living. It is through serving others that we truly have a happy and fulfilling life. Focus on self never takes us to the same place. It’s remarkable that we have to keep being reminded of this lesson that is so fundamental to The Southwestern Company culture.

By: Virgie

Virgie — Wed, 03 Dec 2008 16:20:19 +0000

Aaron, those questions are great ones to ask myself NOW especially in conversations while recruiting. Thanks for the reminders to serve–a friend, family member, FY…