English is a rich language, with a long history and a massive lexicon. According to Wikipedia (that highly-esteemed compendium of knowledge and wisdom), some sources cite over one million words in the English language, with new words being added at the rate of over 8,000 words per year. Naturally, with such a vast pool to [...]
Southwestern Sales Talk
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In the world of a student manager at Southwestern Advantage, we encounter both sales and leadership training: the first year focuses on sales skills, and as a Student Manager, the emphasis changes to leadership. Dan Sullivan, consultant, author and founder of The Strategic Coach, discusses the how selling and leadership interrelate for the entrepreneur. First, [...]
I ran across a sales blog from CBS Moneywatch with a good message for all you Southwestern Advantage recruiters. Perfect for summer sales also. These are excerpts from Jeff Haden’s “The Best Sales Technique You’ve Stopped Using.” Read on. “Sometimes sales training and “advanced” sales strategies do more harm than good — especially if the techniques [...]
In a Southwestern Advantage blog I wrote long ago and far away, I talked about the power of questions. In fact, Tony Robbins, famed author and mind trainer, asserts that questions are the answer! So what if you’ve experienced some recent setback? Perhaps some of you Southwestern Advantage student managers have returned from spring break, [...]
This final installment in a three-part series on the Three Controllables of a Southwestern Advantage summer takes a look at the most difficult and yet most important aspect of your summer to control: your attitude. In Part One, we saw that controlling hours doesn’t necessarily mean simply being “out there” for the allotted amount of [...]
In this three-part series, we’re looking at the 3 Controllables of a Southwestern Advantage summer. In the first part, we looked at Hours, the first controllable. Today, let’s consider the second controllable: Demos. I remember before my first summer with Southwestern Advantage, being trained by my student manager. Every week he would drill into me [...]
Life is complicated. There are always so many things going on, so many priorities to balance, and so many people to stay connected with. That’s part of why I like the Southwestern Advantage summer program so much—for twelve weeks, all I need to focus on is one thing: connecting with families about education. But even [...]
A few weeks ago, I dealt a glancing blow to the topic of how to teach people how to treat you. In other words, we discussed expectations in a Southwestern Advantage recruiting context. In other other words, we discussed unwritten rules people make up in their heads. Let’s go a bit deeper and explore how [...]
Here’s a fun activity for your next Southwestern Advantage campus meeting: grab a friend and tell them that no matter what, they cannot smile. Next, sit across from them and smile. See how long they can last without smiling back. Most people last less than a minute before breaking into a grin. And all you [...]
I had the chance to share some ideas recently at Southwestern’s Great Recruiters Seminar, specifically in a workshop on communication strategies. One of the points I stressed to student managers was to teach new team members how to treat you, from the start. First impressions are tricky. People make rapid assumptions about new acquaintances. Oftentimes, you can [...]
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